Personalized Preference Management for Privacy and Engagement
Neostra’s Preference Management module gives your users control over how you communicate with them, supporting global privacy compliance with DPDPA, GDPR, and CCPA etc., while enhancing trust and engagement across your digital touchpoints.
Why Preference Management Matters
Today’s privacy regulations emphasize not just consent, but continuous user control over their personal data and communication preferences. Customers expect clear options to choose what information they receive and how.
Neostra’s Preference Management solution helps you deliver precisely structured, compliant, and user-friendly preference centers that give your customers control, reduce opt-outs, and improve transparency.
Branded, Self-Service Preference Center
Offer users a centralized, branded dashboard to manage their communication preferences anytime.
Centralized Preference Repository
Store all preference selections securely with full version control and audit-ready logs.
Multi-Language and Region-Specific Customization
Configure preference experiences based on geography, language, and regulatory requirements.
Real-Time Preference Updates Across Systems
Ensure user preferences update instantly across your marketing, CRM, and backend systems.
Compliance-Ready Preference Management
Support opt-ins, opt-outs, and subscription controls aligned with global privacy obligations.
Preference History & Audit logs
Track every change users make to their preference with timestamps and version history for audit readiness.
Built for Compliance & Customer Trust
Supports preference rights from global privacy regulations.
Simplify preference management across teams and regions
Build engagement through transparency.
Give customers control. Simplify preference management with Neostra.
Questions about the Preference Manager? We’ve got you covered
What preferences can users manage with Neostra’s Preference Manager?
Users can manage how and where they want to be contacted including channels like email or SMS, types of messages like promotions or updates, and how often they receive them. They can update or opt out anytime through a branded, privacy-compliant self-service portal.
Can I create custom preference categories?
Yes. You can define and label custom categories (e.g., product updates, offers, surveys) directly within the preference center builder. You decide what choices are presented to the user.
Can I fully customize the preference center to match our brand?
Yes. You can configure the design including layout, colors, fonts, messaging, and logo to create a seamless brand experience. Everything is self-service within the product.
Are preference updates logged and audit-ready?
Yes. Every preference update is stored with timestamp, category, status, and user metadata fully accessible for audits or internal reviews.
Can users opt out of all communications at once?
Yes. You can enable a global opt-out toggle alongside category-level controls all configurable in the preference center builder.
Is Neostra's Preference Manager compliant with global privacy laws?
Yes. The module is built to support privacy preference rights outlined under all global privacy laws like DPDPA, GDPR, and CCPA etc., including opt-ins, opt-outs, and the ability to modify communication settings at any time.
Can users change their preferences after submitting them?
Absolutely. Users can return to the Preference Center at any time to review or update their choices. Neostra ensures that the latest preference settings are saved and updated with timestamp.
Does Neostra support multi-language preference centers?
Yes. You can configure and display preference options in multiple languages. The appropriate version is shown based on the user's language preference.
Is there support for region-based preference configurations?
Yes. You can tailor what users see based on geography and applicable regulation. For example, restrict promotional preferences for EU users while allowing broader options for other regions.
How is Preference Manager different from Consent Manager?
Consent Manager governs how and when data is collected. Preference Manager handles how users want to be communicated with giving them control over marketing, notifications, and other messaging types.