Module 02 · Privacy Rights (DSAR)
Every request, on the clock.
A data principal asks for their data on a Friday evening. The statutory clock starts anyway. Neostra takes the request from intake to fulfilment without anyone watching a calendar.
privacy.yourcompany.in
Access request · REQ-4471
- Received
- Identity verified
- Systems searched
- Response ready
Capabilities
The whole request lifecycle.
Multi-channel intake
Requests arrive by web form, privacy center, API or a monitored email inbox, and land in one queue.
Identity verification
Verify the requester before you hand over personal data. Configurable per request type and risk.
Jurisdiction-based routing
DPDPA, GDPR and CCPA requests follow different rules. Routing picks the right workflow automatically.
SLA tracking
The 30-day DPDPA clock and 45-day CCPA clock run per request, with escalation before they expire.
Workflow automation
Tasks fan out to system owners, responses are collected centrally and nothing sits in a personal inbox.
Auditable responses
Every action on a request is logged: who did what, when, and what was sent back to the principal.
The audit trail
Defensible from intake to close.
A rights request is only as good as the record of how you handled it. Every step writes to an immutable audit log: the verification, the systems searched, the reviewer, the response and the timestamp against the clock.
Request received: access
Identity verified
Response delivered
How it works
Live in days, not quarters.
1
Open the channels
Publish an intake form and privacy center, or point your existing privacy inbox at Neostra. Requests stop scattering.
2
Route and verify
Rules classify the request, verify the principal and assign the tasks to the right system owners.
3
Close and prove
Deliver the response inside the statutory window, with the full trail retained for the regulator.